Question: When choosing a franchise, what were the criteria you used to make your decision?
When I was selecting a franchise, the single most important factor to me was choosing a business that I truly believed in. I had to know that the work I would be doing would make a difference in someone’s life. Additionally, from a franchise level, I needed to know that I would have the support of the franchisor and that I trusted them. I found all of that and more at Right at Home.
Question: What was appealing to you about joining a franchise system?
My initial inclination was to start my business from scratch, but I realized I didn’t want to reinvent the wheel every step of the way. I knew that it wouldn’t be as efficient or effective to start the business from the ground up. Right at Home already has the systems, processes, software, technology, marketing and years of experience to put me so far ahead of where I might start by myself. There is strength in numbers and that was clearly validated to me by the franchise owners I asked.
Question: With regard to your previous experience, what skills do you feel helped you in your business?
I am a Certified Public Accountant (CPA) by trade. After serving in the Air Force for three years, I took a brief stint at home raising our first two daughters. Then, I went back to school for my CPA. I worked for an accounting firm as an auditor, then in industry after having 2 more children. Then I took some time off to examine what I really wanted to do. I liked the work I was doing but what I realized was that my purpose of majoring in accounting was to open my own business one day. That started me down the journey of business ownership. My husband, Jim, and I loved Ashland, Oregon and one day we just packed our bags and headed to Ashland to see what we could find in the area. I landed on Right at Home, and he got his dream job as the executive director for Britt Festivals in Jacksonville, Oregon. I believe that my background in finance is going to help me excel as a business owner and I am ready to put all my skills to work when my location opens later this summer!
Question: Why did you choose to enter the elder care industry?
During my search for a business opportunity, I researched Right at Home. I became very interested because of the opportunity to affect people’s lives positively. This business is important. It’s about people’s homes, their families and their independence. Those are the things that I’m passionate about. I will be talking to clients about something that is important to them and makes a difference in their happiness. When I spoke with the Right at Home franchise owners, they told me inspiring stories about how they have changed people’s lives. I want to do that as well. That’s when I knew that this industry was for me.
Is there anything else you’d like to mention about becoming a Right at Home owner?
There are two things. First, I have a special needs son who is 11. One of the reasons I am most excited to own my own business is because of the flexibility it provides. Previously it was very difficult for me to work uninterrupted at my job as I was concerned with his wellbeing and needing to be there when he needed me. Now he will be able to be intertwined with my work. I hope one day he’ll even be able to work in my business.
Second, I named my business Kinkade Cares, after my grandmother. She was very inspirational to me. She lived on her own as she was very independent and wanted to remain so into her elder years. She got sick when I was 18 and because she lived across the street, I would go over there often to take care of her. We even had a hospital bed moved into her living room. That experience has stuck with me as well as the lesson of letting elders age gracefully and with dignity.