Carol holds a degree in Public Health from UCLA and is a registered dietician; she has recently been teaching music to small children. Ed holds an MBA from the University of Oregon. They wanted to open up a business that combined their passions and skill sets, and bring something to the community that would enrich the lives of others.
How did you learn about the brand? Why did you choose the brand?
We went to a franchise expo in March of 2012. We felt right at home with Right at Home; there was so much support the franchisor gave to the franchisees. They were easy to talk to and a great resource for our questions. We wanted to serve our community in a professional manner and I wanted to really be interested in what I do, and Right at Home provided that.
What was appealing to you about joining a franchise system?
Ed has worked in corporate America for 33 years, and even after working that long, he says it’s scary to start a business from scratch.
What makes your business different?
Ed has been a salesman his whole career and he can outwork and outsell the competition. We have compassion for our clients, and especially with my public health and music background. I’m learning more and more about Alzheimer’s and how the part of the brain that deals with music isn’t affected by the disease. I’d like to offer music therapy to my clients and really problem-solve to explore all options to assist those in our care.
How do you connect with the local community through your business?
We’re going to offer our support to the Alzheimer’s Association and the National Alliance of Mental Illness. We’re currently looking at volunteering at various care facilities to get experience with patients.
What challenges have you overcome to get where you are now?
I look at this opportunity as a project that we can help grow and watch develop, similarly to raising a family. The challenges we’ve faced have been stimulating and rewarding. This is something new for both of us; we just want to be able to do something for Oregon.
What are your expansion or development plans?
Perhaps expand to Salem in the next couple of years, but we’re happy having one in Eugene for the time being.
Do you have any other interesting hobbies or passions?
We have a motorhome we like to go camping in, and we’re Nordic ski team monitors for our daughter’s high school team.