Eric, originally from Louisville, graduated from the University of Kentucky in Lexington and has lived there ever since (other than a brief move to Colorado). He began working for his alma mater and managed the Plant Genetic Engineering laboratory. In 2007, he started an inside sales manager job at a paper company, which proved to be unsatisfying for him. The paper company downsized and cut his position, freeing Eric to pursue other passions in life.
Why did you leave the situation you were in order to join Right at Home?
I was unhappy in the corporate job I was in, so getting laid off was a launching point for me to discover new areas to apply myself. I’ll now be able to help people in my community all the while creating jobs.
How did you learn about the brand? Did you explore any other options and why did you choose the brand?
Through a franchise consultant I was able to explore different options. I did my own research and Right at Home seemed to be the best fit. The senior care industry is booming and with the consistent growth of Right at Home, I was confident in my decision.
What makes your Right at Home different, and what do you think it will bring to the area?
We’re going to show concern for the people we service and their families, which is my biggest priority. We care about our clients and we will do everything in our power to assist them. We keep promises and we’re here for our clients in every step of the way.
What challenges have you overcome to get where you are now?
Time management has been a struggle; it’s just something I’m going to have to adapt to. On a more personal level, getting laid off made my decision to start my own business a lot easier. Anytime you’re making a decision that is going to affect the rest of your life, it’s a tough decision.
Do you do any community outreach with your business (volunteer work, sponsorships, fundraising)
I’m not far enough in my business to pick something but volunteer work and community outreach is something that I will focus on once my business is up and running. I have a lot of ideas for the future.
What prepared you most for being a business owner?
Working in the corporate world has inspired me to be a great boss. Employees are important and I intend on keeping the promises I make. You need to recognize employees when they do well and teach them the best way to go about things by providing the proper level of training and support.
Where do you see yourself in 3-5 years and what is your goal with Right at Home?
I hope to expand my territory in two years’ time. If there isn’t another owner in Lexington, I will buy the remaining area.
Do you have any other interesting hobbies or passions?
I enjoy sports like hunting and fishing, and playing with my two children.
ABOUT RIGHT AT HOME
Right at Home, a privately held provider of in-home elder care and assistance, was founded in 1995 by Allen Hager, a hospital administrator who was concerned patients needed additional assistance after their discharge from the hospital. Before opening the first Right at Home office, Hager became a Certified Nursing Assistant to gain a better understanding of the care giving issues that families faced as their loved one returned home. Today, Right at Home generates more than $201 million in annual revenue through its 270-plus locations across the United States, Canada, the United Kingdom, Brazil and as the first in-home senior care franchise to enter China. Outlets are franchisee-owned and operated, and staff skilled professionals are trained to provide home-based care for thousands of clients daily. For more information about Right at Home, visit our website at www.rightathome.net.