Jim grew up in Flint, Michigan and pursued an Associate’s degree in Industrial Chemistry Technology from Ferris State University before starting his 27+ year tenure at The Dow Chemical Company. While working at Dow as a Chemical Technologist, he pursued a Bachelor’s degree in chemistry and a minor in marketing at Central Michigan University and later received his MBA from Michigan State University. During this time, Jim continued his employment at Dow and worked in several different business development and market roles in the pharmaceutical and personal care markets.
How did you learn about the brand?
I was introduced to Right at Home by a franchise consultant and as I was exploring new career opportunities, I found myself comparing them to Right at Home. I love their history, their hands on approach, and their commitment and care for people.
What was appealing to you about joining a franchise system?
The business model and the culture is one of collaboration. They work with you and find ways for everyone to succeed. I like feeling like part of a team, and Right at Home’s business model doesn’t include mandatory minimums and mandatory vendor relationships. They bring in a system that is tried and optimized; it’s a system that works. If I follow the system and work hard, I’m going to be successful and help those in my community. I don’t have to reinvent the wheel; they’ve already optimized it for me.
What makes your business different?
It starts with the people we recruit and hire to take care of our clients. The screening process is very rigorous. We want the absolute best caregivers for our seniors. Our employees aren’t only an asset, but they are a part of our organization. We want to continue to invest in them and keep adding developed skill sets to our employees so we can continue providing the best services. Our clients are going to be taken care of because we take care of the processes and procedures.
How do you connect with the local community through your business?
We’re currently in the process of joining the Chamber of Commerce. I’ve personally been very involved with raising money for the MS society through the MS 150 Bike Rid. In the past 10 years, I’ve routinely been in the top for raising money for the organization and plan on using my contacts to get Right at Home involved. This is a passion of mine and I’ll certainly be active with different events not only here, but in the surrounding communities as well.
What challenges have you overcome to get where you are now?
My biggest challenge was taking the initial step after working for Dow Chemical for more than 27 years. They paid for my degrees and gave me the chance to travel all over the world. I’ve always wanted to do something on my own and this summer, due to circumstances, I was able to take my first steps in owning a business and I’m extremely excited.
What are your expansion or development plans?
I bought two territories, one in Midland, Bay City & Saginaw as well as the greater Traverse City area. I’ll be starting to work on that after getting Midland up and running. Maybe after that I’ll grab even more territory.
Do you have any other interesting hobbies or passions?
I really enjoy going to Michigan State football and hockey games; I’ve been a season ticket holder for more than 10 years. I also enjoy home brewing and playing rugby.