Several experiences largely influenced Tracy Weiss’s decision to go into business with Right at Home. When her grandmother was diagnosed with Alzheimer’s, her mother became the primary caregiver, which showed Weiss firsthand the toll that caring for others can take on a person. “My mom passed away at the age of 57—just eight years after my grandmother,” she said. “Unfortunately, it’s common for caregivers to do so before or shortly after caring for others because they stop taking care of themselves.” More recently, Weiss’s mother-in-law has had multiple shoulder surgeries and complications, and ensuring she was cared for properly from Connecticut to Arizona was challenging.
Prior to her involvement with Right at Home, Weiss spent roughly 18 years in financial services, 15 of which she spent working at Prudential Annuities (she holds a degree in finance from Fairfield University). She gained experience working with seniors from a financial planning standpoint while selling annuities, mutual funds and life insurance.
In order to ensure she’s involved on multiple levels of her Right at Home franchise, Weiss recently finished up certified nurse aid training with the American Red Cross.
How did you learn about Right at Home?
I worked with three different franchise consultants, who each came back with different options, but all of them suggested the homecare industry based on an assessment of my skills and background. Kim Daly, a franchise consultant with FranChoice, introduced me to Right at Home, and the people and the mission of doing work that mattered all drew me into the brand.
Why did you decide to open a Right at Home?
I know firsthand how difficult it is to coordinate care for an aging parent living in another state or how important it is to honor the final request of a loved one to die with dignity. I’ve witnessed the emotional and physical toll on relatives and friends after years of caring for loved ones with Alzheimer’s disease, cancer or permanent disabilities.
The people and the mission drew me to Right at Home. Each person that I interacted with really executed the company mission statement of “improving the quality of life for those we serve”. Eric Martin, the franchise development director, thoroughly educated me about Right at Home in a fair and balanced way. He taught me about the business so I could make the best decision for my family , and he learned about me so Right at Home could make the best decision for the business. The executives are knowledgeable, forward-thinking and genuinely willing to help their franchisees, clients and community. The home-office team consistently exceeded my expectations with their expertise, professionalism and support of the franchisees. The franchisees also validated my experience with Right at Home, not only by demonstrating excellent service to clients, caregivers and their communities, but also by warmly welcoming me to the Right at Home family. I just really wanted to contribute to this force of good people that are doing meaningful work by serving others.
How do you like to spend your free time?
I enjoy spending time with my husband, David, as well as my two sons Aaron and Ryan. I’m actively involved in my community and volunteer in wellness and charitable events. I’m a member of the Home Care Association of America, the National Association of Professional Women and the Quinnipiac and Middlesex Chambers of Commerce.