TIMELINE AND PROCESS TO BECOME A FRANCHISE OWNER.
It typically takes 30-60 days for us to complete our research on each other. During this time, we want to get to know you as a person – your background, your accomplishments and how business ownership will help you reach your goals. We also give you the opportunity to get to know us as individuals and as a company, and to get answers about everything you need to know prior to moving forward with us.
After the Franchise Agreement is signed, most franchisees open for business within three to four months. Below you’ll find a summary of each step of the process.
During our first call, we’ll have a high-level conversation about you, your background, your family and your goals for owning a business. We’ll also discuss the financial investment parameters and we’ll verify that your desired territory is still available. Assuming this call goes well, you will be invited to complete a personal profile that will tell us in more detail about you.
Personal Profile Review
Once we receive your completed profile we’ll schedule a more in-depth conversation with you to discuss your profile and how a senior care franchise could help you achieve your goals. By taking the time to get to know you, we’ll build a solid foundation for our relationship which will help us determine together whether a Right at Home franchise would be a good fit for you and your family.
This is an in-depth discussion of the senior care industry, how a typical Right at Home office operates, and how we will support and train you. This discussion is usually spread across several phone calls and webinars. Topics include:
Industry and Business Overview, including mission and history of Right at Home.
Day-to-day Business Operations, including office setup, caregiver recruitment and retention, finding customers (marketing), client and case management, payroll and billing, and general office workflow.
Support and Training, which will include a discussion of our highly-rated two-week owner’s training program, RightStart® support structure, vendor management, proprietary business tools, and other support and training that you can expect as a Franchise Owner.
Industry Leadership and Innovation which is where we will discuss programs such as RightCare, Right Transitions, and our involvement with various industry associations focused on improving care for the elderly.
Franchise Disclosure Document (FDD)
The FDD contains everything you need to know about Right at Home, including a Financial Performance Representation that provides a detailed summary of how our offices perform. Knowing that most prospective franchisees have never read one of these documents before, we’ll take the time to walk you through it to help you understand how to find the information you need to make an informed business decision.
Validation with Current Franchisees
After we’ve answered your questions about the FDD, we’ll add you to our Validation List. You will now be able to speak with the people who may soon be your colleagues. You can ask the Franchise Owners anything and get all of the information you need from someone who runs an in-home care franchise just like the one you’re considering.
Once you’re comfortable with the FDD and have gone through Validation, you’ll have a phone interview with a member of our franchise development team. After that call, you may be invited to attend a Discovery Day at our Omaha, Nebraska world headquarters.
Approval and Agreement Execution
On the first business day after Discovery Day, we’ll notify you of your approval status. If we decide together that it seems like a mutually beneficial relationship, we will guide you through the signing of documents and immediately start working with you on your pre-opening checklist. It may feel like the end, but it’s actually just the beginning!