Right at Home is right for couple
Lisa Randall remembers she was impressed by the dedication of the health aides who tended to her ailing father several years ago when he wanted to spend his final days at home.
“I was really touched by the dedication they had. They saw this as their life’s work, not a job,” she said.
So when Randall, whose resume includes jobs in corporate communications and substitute teaching, and her husband Tim, who worked on Wall Street, decided to seek new careers a few years ago, running an agency that provides services to the elderly seemed like an idea worth exploring.
“We’ve been married for 27 years, and we don’t come into this lightly. We both have mothers in their 80s, and we also have a 20-year-old disabled son, so we understand the needs of people who need help,” she said.
In July, the Randalls, who live in Trumbull, purchased the area franchise for Right at Home of Greater Danbury, part of one of the county’s largest home health-care agencies.
Founded in 1995 by a hospital administrator who was concerned about patients who needed additional care after being discharged, it now has 200-plus offices across the country, as well as in Great Britain and Brazil.
“We could see what a huge demand there was for these types of services, and the demand is only going to go up,” Lisa Randall said.
Tim Randall said that since he and his wife have owned the business, now called Right at Home of Greater Fairfield County, they have expanded into Weston, Wilton, Redding, Easton, Trumbull and Monroe, as well as Southbury and New Milford.
Certified nursing aides who work for their agency are employees, as opposed to independent caregivers who work for registries that offer home health-care services.
“It’s more professional, ” Lisa Randall said, “We pay taxes and insurance and our employees are bonded and have undergone multistate background checks. We are also starting to do drug testing.”
Services are flexible, depending on the needs of clients, covering the spectrum from light housekeeping and meal preparation to around-the-clock, live-in care.
The Right at Home office is located at 36 Mill Plain Road, Suite 203, in Danbury, and the phone number is 203-300-5954.