Frequently Asked Questions About the Right at Home Franchise Opportunity
One of our biggest differentiators is our proprietary care delivery system, RightCare—the experience that our franchisees create for clients, caregivers, and office staff. We always say RightCare is about “the Right People doing the Right Things the Right Way for the Right Reason.” That motto allows us to live our mission in a way that provides an individualized experience for every client. The services our caregivers provide may be the same as other home care companies, but it is our support, relationships, and staff that really stand out and make a difference.
Right at Home was founded in 1995 by Allen Hager in Omaha, Nebraska and started franchising in 2000.
We have over 650 locations in eight countries. Click here to see our established locations and where we want to grow.
The estimated initial investment in a Right at Home franchise is $82,000 – $150,800. You must have access to $150,000 liquid capital to be considered for approval.
Typically, 3-4 months in most states depending on your state and local licensure requirements.
We have franchise owners that come from a wide variety of backgrounds. We look for enthusiastic people with management experience who have a strong desire to be fulfilled in their work while also providing a valuable service to others in their community. Franchisees must also find value in continuous learning and coaching, and be willing to follow established processes and procedures that are based on best practices.
No, you will lease a small office space (600-800sqft) that will serve as your main office for managing the business and recruitment of caregivers.
No, this is an owner-operator model. As the business grows, you may hire an operations manager.
Depending on how long your business has been opened, how many customers you have, and several other factors, this answer can vary. For a new owner, most of your time will be spent on marketing, sales, recruitment, and meeting with families. Being active and visible in the community is also essential at any stage, so you should plan on spending a lot of time establishing and growing your brand locally as an expert in senior care by working with local aging and civic organizations.
Your Designated Area (see FDD for details) will consist of approximately 15,000 – 30,000 people over the age of 65. Click here to see if your preferred territory is available.
Right at Home offices generate revenue by matching qualified caregivers with families who need help caring for an aging loved one. Services are typically billed to the client on an hourly basis, and a care plan is executed that is customized for each client based on their need.
While there’s no guarantee to how your business will perform, our Franchise Disclosure Document (FDD) includes a detailed summary of the historical performance of our franchisees which includes revenue, gross margin, and other relevant information. This document is made available to you very early in our process, after you have completed the Personal Profile.
We see our training and support program as the stepping stone to providing excellent care for those who need it. It starts with a multi-phase training plan that combines self-taught and instructor-led both online and in-person over several weeks. One phase does include one week in-person in Omaha, NE. You also get a dedicated RightStart Manager whose sole purpose is to work with new owners to get you open and operating as quickly as possible.