Our initial training consists of two phases. Phase 1 involves two weeks of training at our Franchise Support Service Center in Omaha, Nebraska. During this time, you’ll learn about the administrative and operational aspects of the business, as well as specific sales and marketing techniques for a home care franchise. You’ll also receive detailed computer software instruction on our communication and invoicing systems.
Phase 2 starts after your location opens. We come to you and work on site to ensure you’re developing successful daily routines to grow your business.
For the first 12-18 months, you’ll be included in the RightStart Program. A single support person will be assigned to you and will be dedicated to answering all of your initial questions as a new Franchise Owner.
Staff development is a crucial part of your business. As an independently owned and operated Right at Home franchise, you are in charge of staffing your care team and are responsible for their performance. However, in order to help you find the best staff, Right at Home, LLC provides optional recruitment and selection tools to help you select qualified caregivers in your territory. Your caregivers may also go through Right at Home UniversitySM, our free, proprietary online educational program. You may also decide to utilize the Right at Home Care RewardsSM program, which offers incentives to keep caregivers motivated and provide recognition for a job well done.
Allen Hager, Founder & Executive Chairman
Allen’s story is Right at Home’s story. Allen founded Right at Home in Omaha in 1995 after spending nearly a decade in hospital administration in both West Virginia and Nebraska. He’s a graduate of Marshall University, Tulane University’s M.B.A. program and the Executive Development Program of the J.L. Kellogg Graduate School of Management at Northwestern University. After founding Right at Home, Allen helped found the Home Care Association of America (formerly the National Private Duty Association) and served as its legislative chair and board member for eight years.
Brian Petranick is President & CEO of Right at Home. He has more than 26 years of experience in healthcare, entrepreneurship and business development. Twenty of those years have been specifically in home care and medical staffing. Since joining Right at Home in 2001, Brian has been instrumental in leading the organization’s growth and development to an internationally recognized home-care brand. From January 2007 to February 2014, he served as the organization’s Chief Operating Officer and has been its President since September 2010. Prior to joining Right at Home, Brian worked for StarMed Medical Staffing, a national healthcare staffing company with headquarters in Clearwater, FL, and also for Kelly Healthcare Services, a national home-care company based in Troy, MI.
I DIDN’T EVEN THINK ABOUT HOME CARE, ELDER CARE, ASSISTANCE, UNTIL IT BECAME PERSONAL. AND THIS WAS MY GRANDMOTHER. SHE’S IN HER LATE 80S. SHE FELL AND BROKE HER HIP ENOUGH TIMES THAT NOW SHE CAN’T WALK. THAT’S WHEN I REALLY REALIZED HOW IMPORTANT THIS BUSINESS IS AND WHAT A DIFFERENCE IT MAKES AND THAT IT’S NOT ONLY PROVIDING THE DIRECT SUPPORT FOR THE CLIENT, BUT FOR THE CLIENT’S FAMILY AS WELL.