While working in hospital administration, Allen Hager saw the anguish that families experience while arranging safe, appropriate care for aging or disabled loved ones. To prepare, Allen did traditional in-depth business research, but also rolled up his sleeves and took a $7.00 per hour job working as a certified nursing assistant caregiver to, in his words, “understand this business, its customers and caregivers at every level.” After this invaluable experience, he opened the doors to the flagship office of Right at Home in Omaha, NE, in 1995. Allen spent the next five years living and breathing the daily management of the agency. From hiring caregivers, to making cold calls, to managing receivables, he grew his fledgling agency into one of the largest senior home care agencies in the area. Once he truly understood the challenges of being a home care agency owner, he sold the first Right at Home franchise in 2000. Since that day, Allen has never forgotten the important lessons that his humble road to success taught him.