Tuesday Talk: Why Engagement Matters with Kylie Drog

During a recent Tuesday Talk, VP of Franchise Development Jen Chaney caught up with Right at Home Business Performance Coach Kiley Drog to get the inside scoop on everything our business coaches bring to the table. Spoiler alert: it’s a lot! The best way to get the most out of Right at Home’s amazing support structure is to choose engagement. As Kiley points out, there’s no obligation to get involved.

Tuesday Talk: Selling with Integrity with Lisa Thompson

Host and Sr Vice President of Franchise Development & Sales Jen Chaney welcomed Lisa Thompson for an illuminating Tuesday Talk. In addition to her work as our Director of Sales, Lisa also plays an instrumental role in Right at Home’s Strategic Referral Network. This is a valuable corporate resource that supports franchisees as they work to build relationships with potential referral sources. Our chat with Lisa was an amazing opportunity to learn more about how to build, nurture and keep the relationships that make Right at Home franchises so impactful in their respective communities.

More Than Just a Business: The Human Impact of In-Home Care Franchising with Jeff Vavricek

Jeff Vavricek, Jen Chaney, More Than Just a Business, Inside the Numbers, In-Home Care

Jeff Vavricek, CFO at Right at Home, discussed his role, which includes budgeting, forecasting, and IT governance, with Jen Chaney, Vice President of Franchise Development. He highlighted key financial tools like the RightFocus dashboard, QuickBooks, and WellSky software, emphasizing their importance for franchisee management. Right at Home also provides extra financial and business strategy assistance through the use of Business Performance Coaches and Subject Matter Experts.

Learn how we set up our franchisees to thrive within the Right at Home system.

Operational Excellence in Senior Care Franchising: What Sets Right at Home Apart with Rod Roberts

Tuesday Talk, Rod Roberts, Jen Chaney, Right at Home, Operations

Jen Chaney, VP of Franchise Development, interviews Rod Roberts, COO at Right at Home. They discussed the benefits and operations of becoming a Right at Home franchise owner. Rod emphasized the importance of building strong relationships with both the franchisor and fellow franchisees. He also highlighted the RightStart program, which provides initial support for six months, and the significance of performance groups, which enhance business performance by 20%.

Learn how we set up our franchisees to thrive within the Right at Home system.

TuesdayTalk: Caregiver Recruitment and Retention with Nikki Holles

Caregiver Recruitment and Retention Tuesday Talk Jen Chaney Nikki Holles

Caregiving and recruitment are big parts of a Right at Home operation. Jen Chaney, VP of Franchise Development at Right at Home, and Nikki Holles, Sr.VP of People Strategy and Governance, discuss caregiver recruitment and retention strategies. Nikki discusses the importance of building a strong company culture, leveraging digital job boards, recognition of caregivers, and using an applicant tracking system.

Learn how we set up our franchisees to thrive within the Right at Home system.

Executive Update with Margaret Haynes, President/CEO

Executive Update, Margaret Haynes, Jen Chaney, Right at Home

In this Executive Update interview, Margaret Haynes, CEO/President, sat down with VP of Franchise Development Jen Chaney for a far-ranging Tuesday Talk about everything happening at Right at Home. Their illuminating chat covers the transformative impact of technology in-home care, the growing need for dedicated caregivers, strategies franchisees can use to meet this growing need, and more. Listen in to hear about other topics that were of additional franchisee importance.

Learn how we set up our franchisees to thrive within the Right at Home system.

The Power of Performance Groups | Daniel Bourne

Daniel Bourne, Brady Schwab, Right at Home, Performance Groups

Brady Schwab, Chief Growth and Strategic Operations Officer, and Daniel Bourne, Senior Business Performance Coach, discuss the concept and function of Right at Home’s performance groups, which are groups of franchise owners who meet four times a year to share best practices, solve issues, and set goals. Results have shown that performance group members outperformed the system by 3% in revenue last year, and some saw significant improvements in margins.

Learn how Right at Home sets our franchisees up to thrive within the Right at Home system.

Navigating Licensing and Government Regulations with Doug Robertson

Doug Robertson, Right at Home, Government Regulations, Licensing

Jen Chaney, VP of Franchise Development at Right at Home, and Doug Robertson, Senior Director of Government Affairs, discussed the complexities of government regulations and licensing in the home care industry. Doug highlighted the importance of staying current on regulations, the role of vendors in supporting franchisees, and the benefits of government contracts.
He also emphasized the need for franchisees to engage in advocacy and policy discussions to ensure the industry’s continued growth and support.

Learn more about how Right at Home sets our franchisees up to thrive within the Right at Home system.

Franchisee Onboarding with Right at Home | Stacey Brown

Stacey Brown, Right at Home, Franchisee Onboarding, Jen Chaney

Enjoy our latest Tuesday Talk with Jen Chaney, VP of Franchise Development, interviewed Stacey Brown, the RightStart Manager for Right at Home, about the onboarding process for new franchise owners. Stacey explains the RightStart program, Residence Week, and the initial six months of operation until they transition to a Business Coach.

Learn how Right at Home sets our franchisees up to thrive within the Right at Home system.