Tuesday Talk: Caregiver Best Practices with Jessica Schultz

Duration: 32m 25s Right at Home has been serving clients and communities for 30 years. During that time, we’ve seen firsthand the incredible growth in awareness of, and demand for, […]
Tuesday Talk: Why Engagement Matters with Kylie Drog

During a recent Tuesday Talk, VP of Franchise Development Jen Chaney caught up with Right at Home Business Performance Coach Kiley Drog to get the inside scoop on everything our business coaches bring to the table. Spoiler alert: it’s a lot! The best way to get the most out of Right at Home’s amazing support structure is to choose engagement. As Kiley points out, there’s no obligation to get involved.
Tuesday Talk: Selling with Integrity with Lisa Thompson

Host and Sr Vice President of Franchise Development & Sales Jen Chaney welcomed Lisa Thompson for an illuminating Tuesday Talk. In addition to her work as our Director of Sales, Lisa also plays an instrumental role in Right at Home’s Strategic Referral Network. This is a valuable corporate resource that supports franchisees as they work to build relationships with potential referral sources. Our chat with Lisa was an amazing opportunity to learn more about how to build, nurture and keep the relationships that make Right at Home franchises so impactful in their respective communities.
More Than Just a Business: The Human Impact of In-Home Care Franchising with Jeff Vavricek

Jeff Vavricek, CFO at Right at Home, discussed his role, which includes budgeting, forecasting, and IT governance, with Jen Chaney, Vice President of Franchise Development. He highlighted key financial tools like the RightFocus dashboard, QuickBooks, and WellSky software, emphasizing their importance for franchisee management. Right at Home also provides extra financial and business strategy assistance through the use of Business Performance Coaches and Subject Matter Experts.
Learn how we set up our franchisees to thrive within the Right at Home system.
Operational Excellence in Senior Care Franchising: What Sets Right at Home Apart with Rod Roberts

Jen Chaney, VP of Franchise Development, interviews Rod Roberts, COO at Right at Home. They discussed the benefits and operations of becoming a Right at Home franchise owner. Rod emphasized the importance of building strong relationships with both the franchisor and fellow franchisees. He also highlighted the RightStart program, which provides initial support for six months, and the significance of performance groups, which enhance business performance by 20%.
Learn how we set up our franchisees to thrive within the Right at Home system.
TuesdayTalk: Caregiver Recruitment and Retention with Nikki Holles

Caregiving and recruitment are big parts of a Right at Home operation. Jen Chaney, VP of Franchise Development at Right at Home, and Nikki Holles, Sr.VP of People Strategy and Governance, discuss caregiver recruitment and retention strategies. Nikki discusses the importance of building a strong company culture, leveraging digital job boards, recognition of caregivers, and using an applicant tracking system.
Learn how we set up our franchisees to thrive within the Right at Home system.
Executive Update with Margaret Haynes, President/CEO

In this Executive Update interview, Margaret Haynes, CEO/President, sat down with VP of Franchise Development Jen Chaney for a far-ranging Tuesday Talk about everything happening at Right at Home. Their illuminating chat covers the transformative impact of technology in-home care, the growing need for dedicated caregivers, strategies franchisees can use to meet this growing need, and more. Listen in to hear about other topics that were of additional franchisee importance.
Learn how we set up our franchisees to thrive within the Right at Home system.
Growth with Right at Home | Brady Schwab

On this Tuesday Talk, Brady Schwab, Chief Growth Officer at Right at Home, discusses the company’s growth strategies with Jen Chaney, Vice President of Franchise Development. He highlights the integration of remote monitoring and AI to enhance care without replacing human interaction. Schwab emphasizes the importance of innovation, such as the Pocket RN virtual nursing service and the new Zoho CRM platform, which includes AI efficiencies. He also mentioned the company’s commitment to franchisee support, market trends, and future plans for 2025, including the Home Improvement event and the implementation of RightAssist.
Learn how we set up our franchisees to thrive within the Right at Home system.
Executive Update with Margaret Haynes CEO

In this Right at Home Tuesday Talk, Jen Chaney, CFE, VP of Franchise Development speaks with Margaret Haynes, President & CEO, to discuss the company’s successful 2024, highlighting a 37% increase in new territories and positive franchisee feedback. Key initiatives for 2025 include a CRM project to enhance operational efficiency and AI integration to improve caregiver and client matching. Listen in to hear about other topics that were of additional franchisee importance.
Learn how we set up our franchisees to thrive within the Right at Home system.
Caregiver Recruitment and Retention with Jessica Schultz

Discover how Right at Home franchise owners can effectively recruit, onboard, and retain caregivers in this interview with Jessica Schultz, Director of Franchise People Strategy. Jessica covers how to keep your caregivers happy and engaged with training, onboarding, and recognition initiatives.
Learn how we set up our franchisees to thrive within the Right at Home system.