1851Franchise: What to Expect when Attending Right at Home’s Discovery Day
1851 Franchise spoke with three key team members from Right at Home who play integral roles in the franchise’s Discovery Day: Franchise Development Marketing Manager Erina Garcia, Senior Director of Growth and Engagement Mallory Hoskinson, and RightStart Coach Stacey Brown. Together, they offered a behind-the-scenes look at how the experience is structured — and why it’s so effective.
To learn more about franchise ownership, as well as other franchise owners’ experiences, visit https://rightathomefranchise.com
Meet the Family | Brad Cannon
Brad Cannon is relatively new to the Right at Home family. He joined Right at Home as a franchisee in the summer of 2024, and in that short space of time, he has carved out seven territories – six in Kentucky and one in southern Indiana. Prior to Right at Home, Brad was a franchisee of another company for 20 years. In spite of his success, he was ready for a change. It boiled down to culture. Find out more about why Brad selected Right at Home and their tailor-made support.
1851Franchise: Jimmy Wong Franchisee Spotlight, Fremont, CA
After a career with some of the biggest names in tech, Jimmy Wong is turning his focus to something more personal: helping families like his navigate senior care with compassion and purpose. Jimmy is starting a new chapter with Right at Home in Fremont, California. Learn more about Jimmy’s franchise journey and why he selected Right at Home.
To learn more about franchise ownership, as well as other franchise owners’ experiences, visit https://rightathomefranchise.com
1851Franchise: Franchisee Spotlight – George Diekelman
For 29-year-old George Diekelman, the decision to buy a Right at Home* franchise in Germantown, Wisconsin, was personal. Having witnessed his own family navigate the challenges of caregiving for his grandmother with dementia, he saw firsthand how overwhelming it could be. Instead of continuing his career in software sales, he set out to build a business that would provide the kind of support his family had needed — helping seniors stay safely in their homes while offering relief to overwhelmed families.
To learn more about franchise ownership, as well as other franchise owners’ experiences, visit https://rightathomefranchise.com
Meet the Family | Rosaleen Doherty
Since 2002, Rosaleen Doherty, Jay Kenney, and their daughter Gabrielle Kenney have operated four Right at Home territories across eastern Massachusetts and into Portland, Maine. They had decided, after the infamous terror attacks on 9/11, to change careers and run a business that was a part of their community. Finding the right opportunity led them to Right at Home. We hope you enjoy their interview.
The Power of Performance Groups | Daniel Bourne
Brady Schwab, Chief Growth and Strategic Operations Officer, and Daniel Bourne, Senior Business Performance Coach, discuss the concept and function of Right at Home’s performance groups, which are groups of franchise owners who meet four times a year to share best practices, solve issues, and set goals. Results have shown that performance group members outperformed the system by 3% in revenue last year, and some saw significant improvements in margins.
Learn how Right at Home sets our franchisees up to thrive within the Right at Home system.
Navigating Licensing and Government Regulations with Doug Robertson
Jen Chaney, VP of Franchise Development at Right at Home, and Doug Robertson, Senior Director of Government Affairs, discussed the complexities of government regulations and licensing in the home care industry. Doug highlighted the importance of staying current on regulations, the role of vendors in supporting franchisees, and the benefits of government contracts.
He also emphasized the need for franchisees to engage in advocacy and policy discussions to ensure the industry’s continued growth and support.
Learn more about how Right at Home sets our franchisees up to thrive within the Right at Home system.
Meet the Family | Don Orlando
Don Orlando, a Right at Home franchise owner since 2011, shared his journey in franchising. He and his wife Peggy, who is also part-owner, manage two territories north of Baltimore. Initially, they faced financial challenges but found fulfillment in their work. Their sons, initially skeptical, now want to take over the business. Don emphasized the importance of customer service, the support from the corporate office, and the satisfaction of making a significant impact on clients’ lives. He advised potential franchisees to follow the model, keep it simple, and focus on customer service.
We hope you enjoy this Franchisee interview.
Meet the Family | Vladimir Zarkhin – Newton, Massachusetts
Vladimir Zarkhin, a Right at Home franchisee in Newton, Massachusetts, has been in business for 22 years. Jenna Gonser, Franchise Development Director, talks with Vladimir about his background and what he enjoys about being a Right at Home franchisee. Before Right at Home, Zarkhin was an engineer with a master’s degree from Boston University. He entered the senior care industry for its business potential and social mission. Zarkhin values the unique challenges and victories each day brings, particularly the positive impact on clients and their families.
We hope you enjoy this Franchisee interview.
1851Franchise: Franchisee Spotlight – Ben Solomon
After being franchisees for over two decades, Ben Solomon and his brother, Jay Solomon, are adding a fourth territory in the Seattle region to reach more families in need of services as in-home care costs rise and more seniors require support.
To learn more about franchise ownership, as well as other franchise owners’ experiences, visit https://rightathomefranchise.com