Meet the Right at Home Family | Barry Paxton
Enjoy this interview with Melanie Amore, Franchise Development Director with Right at Home franchisee Barry Paxton. He and his wife, Sandy, own three Right at Home franchises in Central Michigan, which they purchased in 2012 and 2013. Barry transitioned from a 20-year career in the pharmaceutical industry to Right at Home. He appreciates Right at Home’s support, particularly the RightStart program and performance groups. He advises new franchisees to utilize corporate resources and shares the fulfillment of helping friends and family through the business. In this interview, Barry shares his insights into the life of a Right at Home owner for potential franchisees.
More Than Just a Business: The Human Impact of In-Home Care Franchising with Jeff Vavricek
Jeff Vavricek, CFO at Right at Home, discussed his role, which includes budgeting, forecasting, and IT governance, with Jen Chaney, Vice President of Franchise Development. He highlighted key financial tools like the RightFocus dashboard, QuickBooks, and WellSky software, emphasizing their importance for franchisee management. Right at Home also provides extra financial and business strategy assistance through the use of Business Performance Coaches and Subject Matter Experts.
Learn how we set up our franchisees to thrive within the Right at Home system.
Meet the Family | Jim Gall
Jim Gall started his Right at Home franchise in 2012. Today, he oversees an expansive seven-county territory that stretches across the Great Lakes Bay and Mid-Michigan regions. With more than a decade under his belt, Jim has seen firsthand just how much the Right as Home system has evolved in that time. Find out more about why Jim selected Right at Home and why he is so proud of his career.
Meet the Family | Mark and Rachel Reynolds
Jim Gall started his Right at Home franchise in 2012. Today, he oversees an expansive seven-county territory that stretches across the Great Lakes Bay and Mid-Michigan regions. With more than a decade under his belt, Jim has seen firsthand just how much the Right as Home system has evolved in that time. Find out more about why Jim selected Right at Home and why he is so proud of his career.
Executive Update with Margaret Haynes, President/CEO
In this Executive Update interview, Margaret Haynes, CEO/President, sat down with VP of Franchise Development Jen Chaney for a far-ranging Tuesday Talk about everything happening at Right at Home. Their illuminating chat covers the transformative impact of technology in-home care, the growing need for dedicated caregivers, strategies franchisees can use to meet this growing need, and more. Listen in to hear about other topics that were of additional franchisee importance.
Learn how we set up our franchisees to thrive within the Right at Home system.
Meet the Family | Brad Cannon
Brad Cannon is relatively new to the Right at Home family. He joined Right at Home as a franchisee in the summer of 2024, and in that short space of time, he has carved out seven territories – six in Kentucky and one in southern Indiana. Prior to Right at Home, Brad was a franchisee of another company for 20 years. In spite of his success, he was ready for a change. It boiled down to culture. Find out more about why Brad selected Right at Home and their tailor-made support.
Meet the Family | Rosaleen Doherty
Since 2002, Rosaleen Doherty, Jay Kenney, and their daughter Gabrielle Kenney have operated four Right at Home territories across eastern Massachusetts and into Portland, Maine. They had decided, after the infamous terror attacks on 9/11, to change careers and run a business that was a part of their community. Finding the right opportunity led them to Right at Home. We hope you enjoy their interview.
The Power of Performance Groups | Daniel Bourne
Brady Schwab, Chief Growth and Strategic Operations Officer, and Daniel Bourne, Senior Business Performance Coach, discuss the concept and function of Right at Home’s performance groups, which are groups of franchise owners who meet four times a year to share best practices, solve issues, and set goals. Results have shown that performance group members outperformed the system by 3% in revenue last year, and some saw significant improvements in margins.
Learn how Right at Home sets our franchisees up to thrive within the Right at Home system.
Navigating Licensing and Government Regulations with Doug Robertson
Jen Chaney, VP of Franchise Development at Right at Home, and Doug Robertson, Senior Director of Government Affairs, discussed the complexities of government regulations and licensing in the home care industry. Doug highlighted the importance of staying current on regulations, the role of vendors in supporting franchisees, and the benefits of government contracts.
He also emphasized the need for franchisees to engage in advocacy and policy discussions to ensure the industry’s continued growth and support.
Learn more about how Right at Home sets our franchisees up to thrive within the Right at Home system.
Meet the Family | Don Orlando
Don Orlando, a Right at Home franchise owner since 2011, shared his journey in franchising. He and his wife Peggy, who is also part-owner, manage two territories north of Baltimore. Initially, they faced financial challenges but found fulfillment in their work. Their sons, initially skeptical, now want to take over the business. Don emphasized the importance of customer service, the support from the corporate office, and the satisfaction of making a significant impact on clients’ lives. He advised potential franchisees to follow the model, keep it simple, and focus on customer service.
We hope you enjoy this Franchisee interview.