Meet the Family | Don Orlando
Don Orlando, a Right at Home franchise owner since 2011, shared his journey in franchising. He and his wife Peggy, who is also part-owner, manage two territories north of Baltimore. Initially, they faced financial challenges but found fulfillment in their work. Their sons, initially skeptical, now want to take over the business. Don emphasized the importance of customer service, the support from the corporate office, and the satisfaction of making a significant impact on clients’ lives. He advised potential franchisees to follow the model, keep it simple, and focus on customer service.
We hope you enjoy this Franchisee interview.
Meet the Family | Vladimir Zarkhin – Newton, Massachusetts
Vladimir Zarkhin, a Right at Home franchisee in Newton, Massachusetts, has been in business for 22 years. Jenna Gonser, Franchise Development Director, talks with Vladimir about his background and what he enjoys about being a Right at Home franchisee. Before Right at Home, Zarkhin was an engineer with a master’s degree from Boston University. He entered the senior care industry for its business potential and social mission. Zarkhin values the unique challenges and victories each day brings, particularly the positive impact on clients and their families.
We hope you enjoy this Franchisee interview.
Meet the Family | Carla Shepherd, Wichita, KS & Edmond, OK
Carla Shepherd, owns Right at Home franchises in Wichita, Kansas, and Edmond, Oklahoma, with her family. She transitioned from managing an X-ray department at Saint Francis Hospital to co-owning the franchise after her sister recommended it. She values the support system provided by Right at Home, emphasizing the importance of sticking to the established programs for success. Carla also cherishes the close relationships formed between caregivers, clients, and their families.
We hope you enjoy this Franchisee interview.
Meet the Family | Josh Steiner, Lake Zurich, IL
Josh Steiner, a co-owner of a Right at Home franchise in Lake Zurich, Illinois, transitioned from a 30-year law career in Colorado to join his brother Mike. He advises new franchisees to follow corporate guidelines and attend support sessions for success. Josh appreciates the positive change in job satisfaction from litigation to helping people directly.
We hope you enjoy this Franchisee interview.
Meet the Family | Pete Morrissey, Gainesville, GA
Pete Morrissey, a Right at Home franchise owner for six years, discusses his journey and experiences with Melanie Amore, Franchise Development Director. Initially, Pete acquired two territories in Georgia and later added a third. With a diverse background in engineering, corporate roles, and military service, Pete chose Right at Home for its mission and franchise structure. We hope you enjoy this Franchisee interview.
Meet the Family | Brian Braggs
In this interview, Brian Braggs, a Right at Home franchise owner in Peoria, Illinois, talks with Jenna Gosner, Franchise Development Director. He shares his journey from being a combat medic in the Army and then owning a multi-therapy practice to joining Right at Home in 2021. He explains why he values Right at Home’s extensive footprint, strong franchisee base, and 30 years of home care experience. We hope you enjoy this Franchisee interview.
Growth with Right at Home | Brady Schwab
On this Tuesday Talk, Brady Schwab, Chief Growth Officer at Right at Home, discusses the company’s growth strategies with Jen Chaney, Vice President of Franchise Development. He highlights the integration of remote monitoring and AI to enhance care without replacing human interaction. Schwab emphasizes the importance of innovation, such as the Pocket RN virtual nursing service and the new Zoho CRM platform, which includes AI efficiencies. He also mentioned the company’s commitment to franchisee support, market trends, and future plans for 2025, including the Home Improvement event and the implementation of RightAssist.
Learn how we set up our franchisees to thrive within the Right at Home system.
Meet the Family | Suraj Kumar Kairamkonda
In this interview, Suraj Kairamkonda, a Right at Home franchise owner in Fresno, California, talks about choosing Right at Home for its reputation and support, which includes financial setup, performance coaching, and continuous improvement of tutorials. Initially, he looked to Right at Home for help with California Licensure and Labor Laws but now enjoys a better work-life balance due to his dedicated team. We hope you enjoy this Franchisee interview.
Home Health Care News: Right at Home Pursues Growth and Innovation
Jen Chaney, VP of Franchise Development, shares her insights into the company’s strategies and vision for the future. She discusses artificial intelligence and how Right at Home is exploring this technology, the company’s approach to workforce development, and the risks as well as rewards that come with franchise ownership.
To read more about Right at Home and franchise ownership, visit https://rightathomefranchise.com
Executive Update with Margaret Haynes CEO
In this Right at Home Tuesday Talk, Jen Chaney, CFE, VP of Franchise Development speaks with Margaret Haynes, President & CEO, to discuss the company’s successful 2024, highlighting a 37% increase in new territories and positive franchisee feedback. Key initiatives for 2025 include a CRM project to enhance operational efficiency and AI integration to improve caregiver and client matching. Listen in to hear about other topics that were of additional franchisee importance.
Learn how we set up our franchisees to thrive within the Right at Home system.