Operational Excellence in Senior Care Franchising: What Sets Right at Home Apart with Rod Roberts

Tuesday Talk, Rod Roberts, Jen Chaney, Right at Home, Operations

Jen Chaney, VP of Franchise Development, interviews Rod Roberts, COO at Right at Home. They discussed the benefits and operations of becoming a Right at Home franchise owner. Rod emphasized the importance of building strong relationships with both the franchisor and fellow franchisees. He also highlighted the RightStart program, which provides initial support for six months, and the significance of performance groups, which enhance business performance by 20%.

Learn how we set up our franchisees to thrive within the Right at Home system.

TuesdayTalk: Caregiver Recruitment and Retention with Nikki Holles

Caregiver Recruitment and Retention Tuesday Talk Jen Chaney Nikki Holles

Caregiving and recruitment are big parts of a Right at Home operation. Jen Chaney, VP of Franchise Development at Right at Home, and Nikki Holles, Sr.VP of People Strategy and Governance, discuss caregiver recruitment and retention strategies. Nikki discusses the importance of building a strong company culture, leveraging digital job boards, recognition of caregivers, and using an applicant tracking system.

Learn how we set up our franchisees to thrive within the Right at Home system.

Caregiver Recruitment and Retention with Jessica Schultz

Recruitment and Retention, Jessica Schultz, Jen Chaney

Discover how Right at Home franchise owners can effectively recruit, onboard, and retain caregivers in this interview with Jessica Schultz, Director of Franchise People Strategy. Jessica covers how to keep your caregivers happy and engaged with training, onboarding, and recognition initiatives.

Learn how we set up our franchisees to thrive within the Right at Home system.

Caregiver Recruitment and Retention with Nikki Holles

Caregiver Recruitment and Retention Tuesday Talk Jen Chaney Nikki Holles

Recruiting and retaining caregivers in the home care industry is a challenging issue. Nikki Holles, VP of People Strategy, and Jen Chaney, VP of Franchise Development, discuss the significance of recognizing and rewarding caregivers, as well as emphasizing the importance of leveraging technology, training, job postings, and interview skills. They also discuss the Right at Home National Caregiver of the Year Award.

Learn how we set up our franchisees to thrive within the Right at Home system.