Operational Excellence in Senior Care Franchising: What Sets Right at Home Apart with Rod Roberts

Tuesday Talk, Rod Roberts, Jen Chaney, Right at Home, Operations

Jen Chaney, VP of Franchise Development, interviews Rod Roberts, COO at Right at Home. They discussed the benefits and operations of becoming a Right at Home franchise owner. Rod emphasized the importance of building strong relationships with both the franchisor and fellow franchisees. He also highlighted the RightStart program, which provides initial support for six months, and the significance of performance groups, which enhance business performance by 20%.

Learn how we set up our franchisees to thrive within the Right at Home system.

TuesdayTalk: Caregiver Recruitment and Retention with Nikki Holles

Caregiver Recruitment and Retention Tuesday Talk Jen Chaney Nikki Holles

Caregiving and recruitment are big parts of a Right at Home operation. Jen Chaney, VP of Franchise Development at Right at Home, and Nikki Holles, Sr.VP of People Strategy and Governance, discuss caregiver recruitment and retention strategies. Nikki discusses the importance of building a strong company culture, leveraging digital job boards, recognition of caregivers, and using an applicant tracking system.

Learn how we set up our franchisees to thrive within the Right at Home system.