The Power of Performance Groups | Daniel Bourne
Brady Schwab, Chief Growth and Strategic Operations Officer, and Daniel Bourne, Senior Business Performance Coach, discuss the concept and function of Right at Home’s performance groups, which are groups of franchise owners who meet four times a year to share best practices, solve issues, and set goals. Results have shown that performance group members outperformed the system by 3% in revenue last year, and some saw significant improvements in margins.
Learn how Right at Home sets our franchisees up to thrive within the Right at Home system.
Franchisee Onboarding with Right at Home | Stacey Brown
Enjoy our latest Tuesday Talk with Jen Chaney, VP of Franchise Development, interviewed Stacey Brown, the RightStart Manager for Right at Home, about the onboarding process for new franchise owners. Stacey explains the RightStart program, Residence Week, and the initial six months of operation until they transition to a Business Coach.
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Executive Update with Margaret Haynes CEO
In this Right at Home Tuesday Talk, Jen Chaney, CFE, VP of Franchise Development speaks with Margaret Haynes, President & CEO, to discuss the company’s successful 2024, highlighting a 37% increase in new territories and positive franchisee feedback. Key initiatives for 2025 include a CRM project to enhance operational efficiency and AI integration to improve caregiver and client matching. Listen in to hear about other topics that were of additional franchisee importance.
Learn how we set up our franchisees to thrive within the Right at Home system.
Caregiver Recruitment and Retention with Jessica Schultz
Discover how Right at Home franchise owners can effectively recruit, onboard, and retain caregivers in this interview with Jessica Schultz, Director of Franchise People Strategy. Jessica covers how to keep your caregivers happy and engaged with training, onboarding, and recognition initiatives.
Learn how we set up our franchisees to thrive within the Right at Home system.
Executive Update with Margaret Haynes CEO | 12.17.24
In this Tuesday Talk, Right at Home Margaret Haynes, president & CEO, is interviewed by Jen Chaney, CFE, VP of Franchise Development. Margaret reflects on a very successful 2024, celebrating franchise owners recognized as Caring Star winners for their quality-driven services. She notes the significance of surpassing 450,000 hrs/wk of care, system growth, and exceeding the goal of the number of territories opened in 2024.
Learn how we set up our franchisees to thrive within the Right at Home system.
Executive Update with Margaret Haynes CEO
Right at Home Margaret Haynes, president & CEO, is interviewed by Jen Chaney, VP of Fran Dev, providing an update on the brand’s history and how the company’s vision has evolved. Margaret talks about the journey of a prospective franchisee. She includes Discovery Day, training, ongoing support, franchisee validation, and the steps to ensure a good fit between the franchise and the potential franchisee.
Learn how we set up our franchisees to thrive within the Right at Home system.
Executive Update with Right at Home – Jeff Vavricek, CFO
Jeff Vavricek, Chief Financial Officer with Right at Home, and Jen Chaney, VP of Franchise Development discuss the general State of the Union, as well as ways that Right at Home helps franchisees stay focused financially.
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Caregiver Recruitment and Retention with Nikki Holles
Recruiting and retaining caregivers in the home care industry is a challenging issue. Nikki Holles, VP of People Strategy, and Jen Chaney, VP of Franchise Development, discuss the significance of recognizing and rewarding caregivers, as well as emphasizing the importance of leveraging technology, training, job postings, and interview skills. They also discuss the Right at Home National Caregiver of the Year Award.
Learn how we set up our franchisees to thrive within the Right at Home system.
Executive Update with Right at Home – Margaret Haynes CEO
Margaret Haynes, President & CEO, and Jen Chaney, VP of Franchise Development, discuss the growth of the brand, along with the many ways the company continues to evolve and be considered the employer of choice in the in-home care industry, as well as provide an exceptional client experience. Margaret talks about the approval process for becoming a Right at Home franchisee, and the steps to ensure a good fit between the franchise and the potential franchisee.
Learn how we set up our franchisees to thrive within the Right at Home system.
Executive Update with Right at Home – Margaret Haynes CEO
Margaret Haynes, President & CEO, and Jen Chaney, VP of Franchise Development, discuss the integration of technology and innovation in the home care industry, the demand-supply gap of caregivers, and enhancing operational efficiency. They share valuable insights on succeeding in the Right at Home franchise system, emphasizing the importance of immersing oneself in the network, asking questions, and growing the business. They stressed the importance of having a growth mindset and continually learning and growing.
Learn how we set up our franchisees to thrive within the Right at Home system.