After decades of helping schools with fundraising, David Shultz found a deeper purpose in senior care, joining his brother, Tim, to bring Right at Home’s mission to El Paso, Texas.
When David Shultz’s mother suffered a fall and was placed in a rehab facility in Albuquerque, the experience would come to change the course of his life. Shultz and his siblings took turns traveling back and forth to help care for their mother, who, despite being 85, had been active and independent before her injury. What they encountered in the rehab facility was a lack of support and care.
“It was not a very good facility. She was not having her needs met,” Shultz said. “We ended up hiring caregivers from Right at Home to help my mom, and that had a huge impact on my family. It was immediate relief of stress and anxiety for all of us, but most importantly for my mom. She didn’t want to be a burden.”
His brother, Tim, owned the Albuquerque Right at Home franchise, but until then, Shultz hadn’t known much about the business. After experiencing the difference their services made, he was moved to act. “I went to him and said, I’m going to do whatever I’ve got to do to be a part of this,” he said. “I was willing to take a pay cut, willing to drive to Albuquerque every week. I just wanted to be involved.”
That decision led David to learn the business from the ground up, eventually becoming director of operations for the Albuquerque location. Now, Shultz is bringing that mission closer to home with a new Right at Home franchise in El Paso. “Every one of our clients I literally picture as if they are my mom or my grandma,” he said. “I get a lot of gratification knowing that we’re improving the lives of who I consider to be the most vulnerable in our population.”
1851 Franchise spoke with David Shultz about his passion for helping others, his franchising journey with Right at Home, and his plans for the future. Here’s what he had to say:
1851 Franchise: Frame your personal story for us. What do you want us to know?
David Shultz: From a business perspective, my brother Tim and I have always felt unfulfilled unless we were in a job helping other people. Tim was in nonprofit forever, and I found a niche helping schools and organizations fundraise. For the last 24 years, I’ve been working with schools and different organizations to help them raise money. That was very meaningful and fulfilling because these kids got to do things they wouldn’t have been able to do otherwise.
1851 Franchise: What did you do before franchising, and how did you decide franchising made sense for you?
Shultz: When COVID hit, it pretty much shut my business down. That caused me to start looking for something safer but still fulfilling. During that time, my mother had a fall and ended up in a rehab facility in Albuquerque. It was not a good facility — she wasn’t having her needs met. I was driving up every weekend for several months to take care of her, and my siblings helped during the week.
Eventually, we hired caregivers from Right at Home, and that had a huge impact on my family. It was immediate relief from stress and anxiety for us all, especially my mom. She didn’t want to be a burden. That experience changed everything for me. I went to Tim, who owned that location, and said, “I’m going to do whatever I’ve got to do to be a part of this.” That’s how it started.
1851: What was your perception of franchising prior to becoming a franchisee, and what do you want people to know about franchising now that you are in it?
Shultz: I never really considered joining a franchise. I never looked into it. But now that I’m in it, I see the benefits of having a support system behind us. There are experts out there ready to step in and help us fulfill our mission. We do what we do best, and they’re like our backbone — providing operational and other support. Corporate has been amazing. I just got back from their long residence week training, and everyone there was fantastic.
1851: What made you pick this brand? What excites you most about this company?
Shultz: I didn’t even know these types of agencies existed. I stumbled into it. Now, after being in the industry a couple of years, I hear things about other franchises — I won’t mention any names — but it seems like they don’t have the support system that we do. I appreciate being a part of Right at Home more and more. I can literally send an email or make a call and get support almost immediately. It’s fantastic.
1851 spoke with Shultz asking additional questions about his future growth plans, provided advice for prospective franchisees, and gave additional information about his franchising journey. Click the link to read the full article at 1851 Franchise.
If you are interested in franchise opportunities, visit our available territories map. Or, for your convenience, visit availability in Texas.
If you want to read about other Right at Home franchise owners, visit us at Franchisee Interviews.
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About Right at Home
Founded in 1995, Right at Home offers in-home care to seniors and adults with disabilities who want to live independently. Most Right at Home offices are independently owned and operated, and directly employ and supervise all caregiving staff. Each caregiver is thoroughly screened, trained, and bonded/insured before entering a client’s home. Right at Home’s global office is based in Omaha, Nebraska, with more than 750 franchise locations in the U.S. and four other countries. If you are interested in learning more or in owning a Right at Home franchise, please visit us at: https://rightathomefranchise.com/ or to read more about franchise ownership, visit our blog at: https://rightathomefranchise.com/forc/
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