When our loved ones need care beyond what they or family members can provide, a helping hand can make a huge difference. That is why Michelle Rankine owns a home care franchise called Right At Home, covering three areas of North Texas.
An altruistic entrepreneur
Michelle Rankine has a Ph.D. in higher education, a master’s degree in sports management and pedagogy administration, and a bachelor’s degree in kinesiology from Purdue University. But while she had a career in sports, in 2011, her brother was in a car accident that left him paraplegic. This major life event changed her goals. She and her mother rotated spending time at the hospital with her 22-year-old brother, and she realized the need for a helping hand.
“The best choice we made was hiring a home care agency out of Indiana to assist us,” Rankine said. “It was very instrumental for me to learn about home care. I got to meet the owner of the agency and realized I didn’t need to be a nurse to own a home care agency. So, I started doing research about franchises, and made my decision with Right At Home.”
Rankine purchased a franchise located in both Collin County and Denton County, with her headquarters in Lewisville. Texas was a brand-new state for her, but said it’s moving has been a great decision. She has since added a third territory for the company as well, in the Mid-Cities area.
Right At Home is a mobile business, and caregivers go to clients in their homes for assessment and care. The heart of Right At Home’s mission is service, she says. While the company does not offer skilled nursing, it does offer care from certified nursing assistants who help keep people more independent in their homes.
“When people need extra hands and they’re not able to live independently to do activities of daily living, we’re able to come and assist,” Rankine said. “While the majority of our clientele is predominantly seniors, but we’re licensed for any adult.”
Clients have ranged from a 20-year-old coming out of surgery without a partner to assist them, to folks in their eighties who need extra assistance for the activities of daily living, all the way to end-of-life care.
“We meet people where they are, whether it’s assistance for short term, or for the long-term,” Rankine said.
Rankine says the most rewarding part of her work is the relationships that are formed and the peace of mind that they offer families.
Read the full article from the Denton Record-Chronicle where Right at Home franchise owner Michelle Rankine also discusses her Free Wheelchair Mission trip to Kenya for Walkabout Foundation.
If you are interested in franchise opportunities, visit our available territories map. Or for your convenience, visit availability in Texas.
If you want to read about other Right at Home franchise owners: visit us at Franchisee Interviews.
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About Right at Home
Founded in 1995, Right at Home offers in-home care to seniors and adults with disabilities who want to live independently. Most Right at Home offices are independently owned and operated, and directly employ and supervise all caregiving staff. Each caregiver is thoroughly screened, trained, and bonded/insured before entering a client’s home. Right at Home’s global office is based in Omaha, Nebraska, with more than 750 franchise locations in the U.S. and five other countries. If you are interested in learning more or in owning a Right at Home franchise, please visit us at: https://rightathomefranchise.com/ or to read more about franchise ownership, visit our blog at: https://rightathomefranchise.com/forc/
If you are interested in becoming a member of the Right at Home family, submit the form below.
Right at Home franchisee Jeanine Gagliano entered the caregiving industry after her personal experience caring for her grandmother, handling tasks like cooking, household help, and driving her to appointments. Though she pursued a career in broadcasting, Gagliano’s connection to caregiving remained strong, making in-home care a natural choice when she transitioned careers. Now, she celebrates nearly 10 years of business success on Long Island, New York, where she has five Right at Home territories.
Gagliano recently joined 1851 Franchise Founder and Publisher Nick Powills to discuss her franchise journey and how her personal caregiving experiences shaped her approach to running her business. In their conversation, she shared how her passion for helping seniors and the support of the Right at Home franchise system allowed her to create a meaningful and successful career.
“We both had very busy lives. He decided that the rat race wasn’t for him anymore, and his sister — who’s a doctor — suggested he look into the health care industry and in-home care, especially with the aging baby boomer population. So, he did. At the same time, he found out that a good friend of his had retired from the finance industry a couple of years earlier and had purchased a Right at Home franchise. We put those two ideas together, and that’s how we ended up where we are now.” Gagliano told 1851 Franchise Founder and Publisher Nick Powills on a recent “Meet the Zee” podcast episode.
When the pandemic hit and everything shut down, Gagliano made the decision not to go back to her previous career. She chose to give 100% of herself to the business. Powills asked Gagliano, “What does winning look like for you?” Jeanine replies, “Well, I own five territories, so the scaling is done. My goal now is to help as many people as possible. In a staff meeting, I reminded them why we answer the phone with, “How may I help you?” It’s a privilege to help someone, even if it’s not with our service — maybe by referring them to an elder care attorney or helping with a move. Whether it’s a caregiver or client, they’re equally important. “How may I help you?” is my honor and privilege, and it feels just as good even if it doesn’t lead to business.
When asked about the support Gagliano receives from Right at Home Corporate, she replied, “Yes, they have weekly calls to update us on innovations and monthly calls with my coach — sometimes more frequently if they don’t know an answer, they’ll find it.”
Listen to the full webinar where Gagliano discusses why she selected Right at Home, her journey into franchising, and the advantages of selecting a national franchise brand. She also talks about her passion for her clients, her passion for improving the quality of life for her clients, and the compassion and empathy you must bring to the job. It’s a heartwarming story.
Visit our territory availability map of New York. If you are interested in other franchise territories, visit our available territories map.
If you are interested in reading about other Right at Home franchise owners: visit us at Franchisee Interviews.
#Franchising #QualitySeniorCare #SuccessWithSignificance #AgingInPlace #RewardingCareer #NewYork