Executive Update with Right at Home | June 28th, 2022
Right at Home Executive Margaret Haynes, CEO provides an Executive Update with Jen Chaney, VP of Franchise Development. In this month’s conversation, Margaret discusses the state of Right at Home, along with what traits we’re looking for in a franchisee, the results of our franchisee survey from Franchise Business Review, and where she sees Right at Home in three to five years. Find out about RightFocus, the proprietary dashboard application franchise owners use to review KPIs on the health of their business.
Learn how we set our franchisees up to thrive within the Right at Home system.
Supporting Franchisees | Right at Home
Brian Curtis, Business Performance Coach, discusses how the coaches support franchisees, what their engagement looks like, and some of the tools they use to help franchisees thrive.
In addition to Curtis, who oversees the Northeast region, there are five additional coaches who each have a different region within the US. The Business Performance Coaches function as a team, and have various subject matter experience.
It’s the person you can always call, who can navigate you to an SME, work with you through issues. The Business Performance Coach wants to motivate the owners, help to set goals, and get them through any crisis. They are there to provide the tools and support needed to be successful.
Learn more on how the Business Performance Coaches helps support our franchisees to thrive within the Right at Home system.
Executive Update with Right at Home | May 3rd, 2022
Join us for a conversation with Right at Home Executive Margaret Haynes, CEO, who discusses Right at Home’s annual conference, Home Improvement. Home Improvement allows our franchisees time to connect and learn best practices from each other over the prior year.
Franchisees can provide input on the 2023 subject matter for the next conference, to be held in Orlando, Florida, through a content committee of owners and office staff so the conference is meaningful to all attendees.
Who can attend? Haynes notes franchise owners, of course. And, owners can also choose to bring office staff as a reward or a way to make them feel part of the bigger picture. There are many vendor partners, and corporate employees, in attendance.
Learn how we set up our franchisees to thrive within the Right at Home system.
Meet the Family | Harley Cohen
In 2005 Harley Cohen came to be a Right at Home franchisee in North Dallas, TX, after looking for more meaningful work. Harley did not have any healthcare experience, but he did have a background in sales, marketing, and financial services. Harley explains that the support he receives from Corporate and his franchisees has been extremely beneficial and critical in this business.
Learn more about his overall experience of being part of the Right at Home Family.
Meet the Family | Mike Steiner
Prior to joining Right at Home in 2013, Mike Steiner had been involved in project management and quality software development with Motorola for 26 years.
Steiner enjoyed taking care of his mom, stepmom and a great aunt, and a friend suggested he look into the home care industry. So following some research, Mike decided Right at Home seemed like a natural fit.
Steiner contacted other franchise owners in and around where his territory would actually be. They were great! And Corporate provided him with a business coach to assist when you’re not sure what direction to go.
Learn more about his overall experience of being part of the Right at Home Family.
Caregiver Recruitment and Retention with Right at Home
In this webinar, Stacey Buechler, Director of Employee Experience with Right at Home, discusses how Right at Home corporate teams support the franchisee’s caregiver recruitment and retention efforts with RightStart Training and coaches.
RightStart training covers an immense amounts of subject matter on recruitment or attracting the caregiver. For example, making sure the franchisee has a hiring process in place and an applicant tracking system implemented to efficiently manage the applicant pool and source candidates. Templates and other tools are also provided in our training, via Right at Home’s hub.
Right at Home helps trains you in the interview process, and in what characteristics to look for in a caregiver. They will train you in what to do in the front end of the hiring process so you don’t have applicants fall out either before the interview or at orientation time.
Learn how we set our franchisees up to thrive within the Right at Home system.
Meet the Family | Kari Janes
Kari Janes and her husband were looking for a change. After her husband found some research on Right at Home and was impressed, he thought Kari would be a great fit as an owner because of her medical background, personality, and attention to detail.
Starting the business during Covid provided some challenges. Kari provides her thoughts on the training, the support received from her business coach, and advice to prospective franchise owners.
Learn more about their overall experience of being part of the Right at Home family!
The Research Process with Right at Home
Join us for a conversation with Jen Chaney, VP of Franchise Development with Right at Home, along with Chuck Prentner and Trevor Steenholdt, discuss what Right at Home’s process is in bringing on new franchisees and what you could expect during your research process. Chuck Prentner has been working in franchise development since 1988. He aligned himself with Right at Home as he want to work with a concept which was going to make the world a better place. Right at Home’s mission is to improve the quality of life for those they serve. Trevor Steenholdt has been working in franchise development for 8 years and believes in the legacy plan at Right at Home.
Follow along as they cover the Initial Call, the Personal Profile, FDD, Business Overview Call, Caregiving Training, Franchisee Validation, and the Discovery Day Process.
Learn more about steps of the research process to become a franchisee at Right at Home.
Right at Home Named a Top Franchise for Veterans by Franchise Business Review
Right at Home was identified by independent research firm, Franchise Business Review, as being one of just 80 franchise brands to be named an award-winning franchise in its 2021 report on the Top Franchises for Veterans.
To identify the companies on the list of the best franchises for veterans, Franchise Business Review analyzed data from over 2,500 franchise owners, representing nearly 280 brands regarding their overall satisfaction with their brands and their likelihood to recommend them to others.
Founded in 1995, Right at Home is the largest and fastest-growing in-home senior care franchise. With more than 650 locations, the brand has a history of innovation, stellar customer satisfaction rates, and award-winning services.
To read more about franchise ownership, visit https://rightathomefranchise.com
Meet the Family | Jeremy Starkel
Join us for a conversation with Jeremy Starkel, a Right at Home franchisee in rural Nebraska who won Right at Home’s Rookie of the Year award during 2020 and expanded to another territory.