Caregiver Recruitment and Retention | 10.1.22

Nikki Holles, VP of Human Resources at Right at Home, works with the corporate HR team who supports the franchisees and the Employee Experience team which is 100% dedicated to supporting franchisees and their office staff in regards to caregivers and office staff recruitment, retention, and engagement.
Nikki and Jen Chaney, VP of Franchise Development, cover some frequently asked questions and challenges that franchisee have when trying to hire and retain caregivers.
Learn how we set our franchisees up to thrive within the Right at Home system.

Supporting Franchisee Success | 10.25.22

Right at Home is an active supporter to Franchisees, providing owners with Business Performance Coaches to make sure their questions are answered. With thorough training, use of our proprietary dashboard, branded marketing tools and franchise networking opportunities, Right at Home wants to ensure you hit your goals. Jen Chaney, VP of Franchise Development talks with Emily Endajon, VP of Strategic Operations.  Emily’s team helps drive the franchisee experience. Her department exists to help franchisees be the most profitable they can and provide resources for the franchisees. She works alongside the business performance coaches, as well as the operational excellence and compliance team. Emily has been with Right at Home for nine years. 
Learn how we set our franchisees up to thrive within the Right at Home system.

Meet the Family | Bill Love

Bill Love is a franchise owner with Right at Home in Memphis, Tennessee, with over 13 years in the network. He bought his franchise in 2010, and owns two territories. Prior to buying his Right at Home franchise, Bill did not have any healthcare experience. He was in the fashion business as a buyer, VP of merchandising, and then moved to the manufacturing side for several well-known kid brands. Interestingly, Bill also ran Sean Puffy Combs kids’ brand and Master P and Little Romeo’s kids’ and men’s brands. Jessica Cornelius, Franchise Development Director at Right at Home discusses with Bill his experiences as being a Right at Home franchisee.
Learn more about his overall experience of being part of the Right at Home family!

Meet the Family | Dr. Michelle Rankine

With three territories in Texas, Dr. Michelle Rankine is an experienced and successful franchise owner with Right at Home. She has been with the Right at Home network for over nine years.

Dr. Michelle Rankine has been with the Right at Home family since September 2013, and owns three territories in Lewisville, Texas. Prior to Right at Home, Michelle was in the process of completing her PhD, working for the United States Olympic Committee as a high performance director.

Learn more from Dr. Rankine as she provides thoughts and experiences on what it is like to be a franchise owner in the Right at Home network.

Meet the Family | Claudine and Scott Dein

Claudine and Scott Dein are franchise owners who have three territories they purchase from Right at Home in Detroit, Michigan. They joined the Right at Home senior care franchise system in 2014.

Prior to Right at Home, Claudine had been on the finance side of a career in Orthopedics, and was wanting to get out of being behind a desk. She wanted to be an entrepreneur. So after 18 months of research, and having aging parents at home that needed help, Claudine, a single mom, cashed out her retirement and bought into the Right at Home franchise system with two territories. A year later, she purchased a third territory.
A couple of years after Claudine was in business, she met Scott. He was her sounding board for many, many years, and now he works the business with her after getting married about one year ago.
Learn more from the Dein’s as they provide an insider look at what it is like to be a Right at Home franchise owner.

Executive Update with Margaret Haynes CEO | 11.12.24

Right at Home Margaret Haynes, president & CEO, is interviewed by Jen Chaney, CFE, VP of Franchise Development. Haynes joined Right at Home in 2011 and her guiding focus helps Right at Home build sustainable, profitable businesses through effective coaching, process improvement, and execution. Haynes provides an up-to-date summary of the brand mentioning strong metrics across the network, with an increased number of caregivers, hours, and clients being served. She emphasizes the value of home care in alleviating pressure on health care systems and the positive impact of recent political changes on the industry. .

Learn how we set up our franchisees to thrive within the Right at Home system.