Executive Update with Margaret Haynes CEO

In this Right at Home Tuesday Talk, Jen Chaney, CFE, VP of Franchise Development speaks with Margaret Haynes, President & CEO, to discuss the company’s successful 2024, highlighting a 37% increase in new territories and positive franchisee feedback. Key initiatives for 2025 include a CRM project to enhance operational efficiency and AI integration to improve caregiver and client matching. Listen in to hear about other topics that were of additional franchisee importance.
Learn how we set up our franchisees to thrive within the Right at Home system.
Executive Update with Margaret Haynes CEO | 12.17.24

In this Tuesday Talk, Right at Home Margaret Haynes, president & CEO, is interviewed by Jen Chaney, CFE, VP of Franchise Development. Margaret reflects on a very successful 2024, celebrating franchise owners recognized as Caring Star winners for their quality-driven services. She notes the significance of surpassing 450,000 hrs/wk of care, system growth, and exceeding the goal of the number of territories opened in 2024.
Learn how we set up our franchisees to thrive within the Right at Home system.
Executive Update with Margaret Haynes CEO

Right at Home Margaret Haynes, president & CEO, is interviewed by Jen Chaney, VP of Fran Dev, providing an update on the brand’s history and how the company’s vision has evolved. Margaret talks about the journey of a prospective franchisee. She includes Discovery Day, training, ongoing support, franchisee validation, and the steps to ensure a good fit between the franchise and the potential franchisee.
Learn how we set up our franchisees to thrive within the Right at Home system.
Why Right at Home? Heather Lantry Testimonial

Join Heather Lantry, franchise owner from Chicago, as she discusses her experiences with the Right at Home network. Heather talks about the marketing support and coaching she has received from Corporate, which helped her increase the organic search results and social media presence. Heather also details some of the benefits of being a Right at Home franchisee such as the network of support she receives from other franchise owners and the corporate office.
Listen as Heather provides her feedback and responses to various questions regarding the benefits of being with the Right at Home network.
Why Right at Home? Sagar Patel Testimonial

Sagar Patel, a franchise owner with Right at Home in Calabasas, California, highlights the marketing support and business performance coaching he’s received from the organization. He’s gained market share quickly and connected with a steady flow of caregivers, thanks to the support received from Corporate. Patel is also excited about the potential of technology and AI to benefit the franchise and its clients in the future.
Listen as he provides his feedback and responses to various questions regarding the benefits of being with the Right at Home network.
Why Right at Home? Renee Pfister Testimonial

Renee Pfister owns four Right at Home franchises in South Carolina. Listen as she provides her feedback and responses to various questions regarding the benefits of being with the Right at Home network.
Why Right at Home? Matt Field Testimonial

Matt Field owns five franchises in Illinois. Listen as he provides responses to various questions regarding the benefits of being with the Right at Home network.
Why Right at Home? Mark and Dr. Nicole Ross Testimonial

Mark and Dr. Nicole Ross own three franchises in Georgia. Listen as they provide their responses to various questions regarding the benefits of being with the Right at Home network.
Executive Update with Margaret Haynes CEO | 11.12.24

Right at Home Margaret Haynes, president & CEO, is interviewed by Jen Chaney, CFE, VP of Franchise Development. Haynes joined Right at Home in 2011 and her guiding focus helps Right at Home build sustainable, profitable businesses through effective coaching, process improvement, and execution. Haynes provides an up-to-date summary of the brand mentioning strong metrics across the network, with an increased number of caregivers, hours, and clients being served. She emphasizes the value of home care in alleviating pressure on health care systems and the positive impact of recent political changes on the industry. .
Learn how we set up our franchisees to thrive within the Right at Home system.