Executive Update with Right at Home | June 28th, 2022
Right at Home Executive Margaret Haynes, CEO provides an Executive Update with Jen Chaney, VP of Franchise Development. In this month’s conversation, Margaret discusses the state of Right at Home, along with what traits we’re looking for in a franchisee, the results of our franchisee survey from Franchise Business Review, and where she sees Right at Home in three to five years. Find out about RightFocus, the proprietary dashboard application franchise owners use to review KPIs on the health of their business.
Learn how we set our franchisees up to thrive within the Right at Home system.
Supporting Franchisees | Right at Home
Brian Curtis, Business Performance Coach, discusses how the coaches support franchisees, what their engagement looks like, and some of the tools they use to help franchisees thrive.
In addition to Curtis, who oversees the Northeast region, there are five additional coaches who each have a different region within the US. The Business Performance Coaches function as a team, and have various subject matter experience.
It’s the person you can always call, who can navigate you to an SME, work with you through issues. The Business Performance Coach wants to motivate the owners, help to set goals, and get them through any crisis. They are there to provide the tools and support needed to be successful.
Learn more on how the Business Performance Coaches helps support our franchisees to thrive within the Right at Home system.
Meet the Family | Reid Grier
Meet Right at Home franchise owner Reid Grier in Miami, FL, as he talks about his experience in the Right at Home senior care franchise network. Reid first purchased a resale and now has four territories. He chose Right at Home because he was looking for a franchise system that mainly focused on service-based businesses, and there was a low capital investment required to run the company. Learn more about his overall experience of being part of the Right at Home family!
Executive Update with Right at Home | May 3rd, 2022
Join us for a conversation with Right at Home Executive Margaret Haynes, CEO, who discusses Right at Home’s annual conference, Home Improvement. Home Improvement allows our franchisees time to connect and learn best practices from each other over the prior year.
Franchisees can provide input on the 2023 subject matter for the next conference, to be held in Orlando, Florida, through a content committee of owners and office staff so the conference is meaningful to all attendees.
Who can attend? Haynes notes franchise owners, of course. And, owners can also choose to bring office staff as a reward or a way to make them feel part of the bigger picture. There are many vendor partners, and corporate employees, in attendance.
Learn how we set up our franchisees to thrive within the Right at Home system.
Meet the Family | The Marsicos
Amy and Nabon Marsico, Right at Home franchisees in Roselle, IL, talk about their experiences with Right at Home once they made their decision to purchase. The Marsico’s purchased their franchise in January 2021, in the thick of COVID, because we agreed with the Right at Home philosophy, and genuinely like senior citizens. Their advice to other prospective franchisees: Find your purpose, do your due diligence, and make sure the business aligns with your purpose.
Learn more about their overall experience of being part of the Right at Home family!
Meet the Family | Matt Field
Always wanting to do something on his own that felt good, and touched lives in a positive way, Matt Field connected with a business broker who presented a variety of different opportunities. Right at Home was one of those. Feeling connected to the business model and having a history of success were two of the most important factors for selecting Right at Home. He felt the people at Right at Home were involved for the right reasons, not only growing businesses but furthering the mission. He found that to be true for the last ten years, and wouldn’t give it up for anything.
Learn more about his overall experience of being part of the Right at Home family!
Meet the Family | Karen Kochhar
After speaking to people about a number of different franchising opportunities, Karen Kochhar felt Right at Home had great transparency and a proven track record. Karen opened her Oro Valley, AZ, franchise in 2013 and now has two territories, about 75 caregivers and serves over 100 clients a week. Karen chose Right at Home because she wanted to do for other families what she had done for her grandparents. It is very fulfilling to make a difference in people’s lives.
Learn more about her overall experience of being part of the Right at Home family!
Meet the Family | Harley Cohen
In 2005 Harley Cohen came to be a Right at Home franchisee in North Dallas, TX, after looking for more meaningful work. Harley did not have any healthcare experience, but he did have a background in sales, marketing, and financial services. Harley explains that the support he receives from Corporate and his franchisees has been extremely beneficial and critical in this business.
Learn more about his overall experience of being part of the Right at Home Family.
Meet the Family | Mike Steiner
Prior to joining Right at Home in 2013, Mike Steiner had been involved in project management and quality software development with Motorola for 26 years.
Steiner enjoyed taking care of his mom, stepmom and a great aunt, and a friend suggested he look into the home care industry. So following some research, Mike decided Right at Home seemed like a natural fit.
Steiner contacted other franchise owners in and around where his territory would actually be. They were great! And Corporate provided him with a business coach to assist when you’re not sure what direction to go.
Learn more about his overall experience of being part of the Right at Home Family.
Caregiver Recruitment and Retention with Right at Home
In this webinar, Stacey Buechler, Director of Employee Experience with Right at Home, discusses how Right at Home corporate teams support the franchisee’s caregiver recruitment and retention efforts with RightStart Training and coaches.
RightStart training covers an immense amounts of subject matter on recruitment or attracting the caregiver. For example, making sure the franchisee has a hiring process in place and an applicant tracking system implemented to efficiently manage the applicant pool and source candidates. Templates and other tools are also provided in our training, via Right at Home’s hub.
Right at Home helps trains you in the interview process, and in what characteristics to look for in a caregiver. They will train you in what to do in the front end of the hiring process so you don’t have applicants fall out either before the interview or at orientation time.
Learn how we set our franchisees up to thrive within the Right at Home system.