Executive Update with Right at Home | 11.15.22

In this Executive Update as the year is coming to a close, Margaret Haynes, CEO, and Jen Chaney, VP of Franchise Development, provide a general update on the state of home care businesses, the industry, and how Right at Home have done in 2022.
Margaret and Jen cover topcis such as biggest challenges for the industry, business expansion, biggest opportunities for Right at Home, along with additional subject matter.

Discover how Right at Home plans to continue making an impact for years to come.

Caregiver Recruitment and Retention | 10.1.22

Nikki Holles, VP of Human Resources at Right at Home, works with the corporate HR team who supports the franchisees and the Employee Experience team which is 100% dedicated to supporting franchisees and their office staff in regards to caregivers and office staff recruitment, retention, and engagement.
Nikki and Jen Chaney, VP of Franchise Development, cover some frequently asked questions and challenges that franchisee have when trying to hire and retain caregivers.
Learn how we set our franchisees up to thrive within the Right at Home system.

Supporting Franchisee Success | 10.25.22

Right at Home is an active supporter to Franchisees, providing owners with Business Performance Coaches to make sure their questions are answered. With thorough training, use of our proprietary dashboard, branded marketing tools and franchise networking opportunities, Right at Home wants to ensure you hit your goals. Jen Chaney, VP of Franchise Development talks with Emily Endajon, VP of Strategic Operations.  Emily’s team helps drive the franchisee experience. Her department exists to help franchisees be the most profitable they can and provide resources for the franchisees. She works alongside the business performance coaches, as well as the operational excellence and compliance team. Emily has been with Right at Home for nine years. 
Learn how we set our franchisees up to thrive within the Right at Home system.

Starting Off Right with Right at Home

Join us for a conversation with Right at Home’s Director of Operational Excellence, Shannon Mitchell. When you select Right at Home as your franchise network, our team of experts will set you up for success. They will assist and navigate you through the process… all the way from signing the agreement, to licensing, marketing, and opening the doors. Right at Home will help you learn about the business, provide comprehensive training, and let you talk with local and regional franchise owners. Right at Home wants to make sure you have a great experience; from the moment you sign the franchise agreement to getting your first client. Opening a business, even a franchise, is a lot of work. Our Right at Home team will help you work through the entire process to make sure no items fall through the cracks.

Learn how we set our franchisees up to thrive within the Right at Home system.

Executive Update with Right at Home | August 23rd, 2022

In this Executive Update, Right at Home CEO Margaret Haynes discusses the state of Right at Home, the results of our listening and visioning sessions, and how Right at Home plans to continue making an impact for years to come.

Wanting to find out the challenges and opportunities our franchises face, Right at home started with three weeks of Listening Sessions with different stakeholder groups – internal staff, franchise owners, and external partners. Thought-provoking questions are asked to each stakeholder group about the future and what do they see changing.

Discover how Right at Home plans to continue making an impact for years to come.

Executive Update with Right at Home | June 28th, 2022

Right at Home Executive Margaret Haynes, CEO provides an Executive Update with Jen Chaney, VP of Franchise Development. In this month’s conversation, Margaret discusses the state of Right at Home, along with what traits we’re looking for in a franchisee, the results of our franchisee survey from Franchise Business Review, and where she sees Right at Home in three to five years. Find out about RightFocus, the proprietary dashboard application franchise owners use to review KPIs on the health of their business.
Learn how we set our franchisees up to thrive within the Right at Home system.

Supporting Franchisees | Right at Home

Brian Curtis, Business Performance Coach, discusses how the coaches support franchisees, what their engagement looks like, and some of the tools they use to help franchisees thrive.

In addition to Curtis, who oversees the Northeast region, there are five additional coaches who each have a different region within the US. The Business Performance Coaches function as a team, and have various subject matter experience.

It’s the person you can always call, who can navigate you to an SME, work with you through issues. The Business Performance Coach wants to motivate the owners, help to set goals, and get them through any crisis. They are there to provide the tools and support needed to be successful.

Learn more on how the Business Performance Coaches helps support our franchisees to thrive within the Right at Home system.

Executive Update with Right at Home | May 3rd, 2022

Join us for a conversation with Right at Home Executive Margaret Haynes, CEO, who discusses Right at Home’s annual conference, Home Improvement. Home Improvement allows our franchisees time to connect and learn best practices from each other over the prior year.

Franchisees can provide input on the 2023 subject matter for the next conference, to be held in Orlando, Florida, through a content committee of owners and office staff so the conference is meaningful to all attendees.

Who can attend? Haynes notes franchise owners, of course. And, owners can also choose to bring office staff as a reward or a way to make them feel part of the bigger picture. There are many vendor partners, and corporate employees, in attendance.

Learn how we set up our franchisees to thrive within the Right at Home system.

Caregiver Recruitment and Retention with Right at Home

In this webinar, Stacey Buechler, Director of Employee Experience with Right at Home, discusses how Right at Home corporate teams support the franchisee’s caregiver recruitment and retention efforts with RightStart Training and coaches.

RightStart training covers an immense amounts of subject matter on recruitment or attracting the caregiver. For example, making sure the franchisee has a hiring process in place and an applicant tracking system implemented to efficiently manage the applicant pool and source candidates. Templates and other tools are also provided in our training, via Right at Home’s hub.

Right at Home helps trains you in the interview process, and in what characteristics to look for in a caregiver. They will train you in what to do in the front end of the hiring process so you don’t have applicants fall out either before the interview or at orientation time.
Learn how we set our franchisees up to thrive within the Right at Home system.

Executive Update with our CFO

Jeff Vavricek, Chief Financial Officer with Right at Home, and Jen Chaney, VP of Franchise Development discuss some of the things potential franchisees should look at when researching a franchise. Learn about some of the tools  @Right at Home offers franchisees to help manage their territory and how Right at Home performed financially through COVID-19.  

Vavricek has been with Right at Home since 2010 and CFO since 2015. Prior to coming to Right at Home, Jeff worked in the banking industry. 

Learn more on what financial details should a prospective franchisee review when researching a franchise, and what financial tools does Right at Home offer to its franchisees.